Contact

ChargePapa Support

Contact & Support

Connect directly with the right team. Whether you need technical engineering support, product guidance, or a B2B quote, we are here to help.

Quick Answers

Start with our most requested compatibility, charging, and delivery resources.

01

Plug Compatibility

Confused about Type 1, Type 2, CCS, or NACS? Start with our visual connector guide.

View connector guide →
02

Charging Speed

Compare charger formats and understand which setup fits your electrical system and driving profile.

Read engineering breakdown →
03

Shipping & Delivery

Review current handling windows, transit estimates, shipment protection, and tracking information.

View shipping policy →

Direct Department Access

Choose the team closest to your request for a faster, more relevant response.

Technical Support

For product specifications, troubleshooting, installation questions, and warranty claims.

support@chargepapa.com

General Inquiry

For pre-sales questions, order changes, shipping status, and general product guidance.

info@chargepapa.com

B2B & Partnerships

For wholesale, fleet requirements, distribution opportunities, and creator collaborations.

collab@chargepapa.com

Media & Press

For official statements, interviews, press resources, and approved brand materials.

press@chargepapa.com

Meet ChargePapa

Built for Real-World EV Charging

Meet our team at industry events and explore charging products developed for drivers, installers, distributors, and mobility partners.

ChargePapa exhibition booth and visitors
ChargePapa EV charging products at an industry exhibition

Exhibition imagery may be digitally created for brand visualization.

For Faster Support

Include the details that help us diagnose quickly.

For product questions, include your vehicle make, model, year, charging-port type, product link or order number, country, and clear photos of the connection or issue.