Contact information

Get in Touch

Connect directly with the right team. Whether you need engineering advice or order updates, our specialists are ready to help.

Technical Support

For product specs, compatibility checks, installation guides, and warranty claims.

support@chargepapa.com

Order & Payment

For order status, payment issues, invoices, and shipping tracking updates.

info@chargepapa.com

Asia Pacific HQ

ChargePapa
Unit 1508, Grand Plaza
Kowloon, Hong Kong SAR

(Administrative Office Only)

Support Protocol

1
Order Cancellations:

Must be requested within 4 hours of purchase. Please email info@chargepapa.com with subject: "CANCEL ORDER #XXXX".

2
Compatibility Check:

Unsure which charger fits? Email support@chargepapa.com with your Car Make, Model, and Manufacture Year.