Contact information
Get in Touch
Connect directly with the right team. Whether you need engineering advice or order updates, our specialists are ready to help.
Technical Support
For product specs, compatibility checks, installation guides, and warranty claims.
support@chargepapa.comOrder & Payment
For order status, payment issues, invoices, and shipping tracking updates.
info@chargepapa.comAsia Pacific HQ
ChargePapa
Unit 1508, Grand Plaza
Kowloon, Hong Kong SAR
Support Protocol
Must be requested within 4 hours of purchase. Please email info@chargepapa.com with subject: "CANCEL ORDER #XXXX".
Unsure which charger fits? Email support@chargepapa.com with your Car Make, Model, and Manufacture Year.