Contact
Contact & Support
Connect directly with the right team. Whether you need technical engineering support or a B2B quote, we are here to help.
⚡ Quick Answers (Self-Service)
1. Plug Compatibility
Confused about Type 1 vs Type 2? Check our visual guide.
View Connector Guide →2. Charging Speed
Difference between 3.5kW and 7kW? What fits your home?
Read Engineering Breakdown →3. Shipping Status
Factory Direct timelines (3-5 days QC + 8-15 days Transit).
View Shipping Policy →✉️ Direct Department Access
🛠️ Technical Support
For product specification, troubleshooting, and warranty claims.
support@chargepapa.com
🤝 B2B & Partnerships
For wholesale, fleet solutions, and influencer collaborations.
collab@chargepapa.comRegistered Office
ChargePapa
Unit 1508, 15/F, Office Tower Two
Grand Plaza, 625 Nathan Road
Mong Kok, Kowloon
Hong Kong SAR
Unit 1508, 15/F, Office Tower Two
Grand Plaza, 625 Nathan Road
Mong Kok, Kowloon
Hong Kong SAR
(Administrative only, no returns)
💡 Send a Message: If inquiring about charger compatibility, please include your Car Make, Model, and Manufacture Year in the form below for a faster engineering response.