Contact

Contact & Support

Connect directly with the right team. Whether you need technical engineering support or a B2B quote, we are here to help.

⚡ Quick Answers (Self-Service)

1. Plug Compatibility

Confused about Type 1 vs Type 2? Check our visual guide.

View Connector Guide →

2. Charging Speed

Difference between 3.5kW and 7kW? What fits your home?

Read Engineering Breakdown →

3. Shipping Status

Factory Direct timelines (3-5 days QC + 8-15 days Transit).

View Shipping Policy →

✉️ Direct Department Access

🛠️ Technical Support

For product specification, troubleshooting, and warranty claims.

support@chargepapa.com
ℹ️ General Inquiry

For pre-sales questions, shipping status, and order changes.

info@chargepapa.com
🤝 B2B & Partnerships

For wholesale, fleet solutions, and influencer collaborations.

collab@chargepapa.com
📢 Media & Press

For official statements, interviews, and media kits.

press@chargepapa.com

Registered Office

ChargePapa
Unit 1508, 15/F, Office Tower Two
Grand Plaza, 625 Nathan Road
Mong Kok, Kowloon
Hong Kong SAR

(Administrative only, no returns)

💡 Send a Message: If inquiring about charger compatibility, please include your Car Make, Model, and Manufacture Year in the form below for a faster engineering response.

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