ChargePapa The European Wallbox | MRS-EU 7kW–22kW Smart AC Wallbox (Type 2, WiFi/RFID)
Couldn't load pickup availability
Built for European grids. Certified for UK law.
PEN fault protection built in. No extra device needed.
The ChargePapa MRS-EU — The European Wallbox — is a professional-grade Type 2 smart wallbox engineered for the European, UK, and Australian market. Available in 7kW single-phase, 11kW three-phase, and 22kW three-phase. Built-in PEN fault protection meets UK BS 7671 Amendment 2 requirements for TN-C-S (PME) supplies without a separate external device. IK10 impact resistance, IP54 weatherproofing, RFID access control, WiFi + Bluetooth app control. TÜV and CB certified.
MRS-EU Configuration Matrix
| SKU | Power | Current | Phase | Market |
|---|---|---|---|---|
| MRS-EU-07032 | 7kW | 32A | Single-phase | EU / UK / AU |
| MRS-EU-11016 | 11kW | 16A × 3 | Three-phase | Europe |
| MRS-EU-22032 | 22kW | 32A × 3 | Three-phase | Europe (Flagship) |
If you have single-phase power (most UK homes), choose MRS-EU-07032. Three-phase supply is required for 11kW and 22kW. Confirm with your electrician before ordering.
MRS-EU vs MRS-ED — Which One Do You Need?
| Feature | MRS-EU | MRS-ED |
|---|---|---|
| IP Rating | IP54 | IP65 ★ |
| Impact Rating | IK10 ★ | — |
| PEN Fault Protection | ✔ | — |
| PCB Temp Auto-Throttle | ✔ | — |
| Leakage Protection | AC 30mA + DC 6mA | AC 30mA + DC 6mA |
| Certifications | TÜV · CB | TÜV · CB |
| Best For | UK homes (PME supply), shared parking, impact-exposed locations | EU homes, fully weatherproof outdoor installations |
Full Specs — For the Detail-Oriented
| Parameter | Value |
|---|---|
| Connector Standard | IEC 62196-2 Type 2 (tethered cable) |
| Power Range | 7kW – 22kW (configuration dependent) |
| Display | 3.5" LCD — voltage, current, temp, kWh, time |
| Connectivity | WiFi 2.4GHz + Bluetooth + App (iOS & Android) |
| Access Control | RFID Card + App + Plug & Charge |
| Leakage Protection | AC 30mA + DC 6mA (no external RCD required) |
| PEN Fault Protection | Yes — UK BS 7671 Amendment 2 compliant |
| Electrical Protection | OVP, UVP, OCP, frequency protection, surge |
| Thermal Management | Real-time PCB temp monitoring + auto-throttle |
| Housing Material | PC+ABS — UV resistant, UL94 V0 flame retardant |
| IP Rating | IP54 |
| Impact Rating | IK10 (20J — IEC 62262) |
| Cable | 5m or 7m tethered — copper |
| Mounting | Wall-mount or pedestal (optional) |
| Working Temperature | -30°C to +55°C |
| Unit Weight | 6kg |
| Certifications | TÜV · CB |
Vehicle Compatibility
Driving a BMW iX in Munich, a Polestar 2 in Stockholm, or a Tesla Model Y in London? The MRS-EU works natively with every IEC 62196-2 Type 2 port vehicle — the standard across all European EVs. No adapter needed for any EU-spec vehicle.
| Make | Model | Year | Port Type |
|---|---|---|---|
| BMW | iX / i4 / i5 / i7 / iX1 / iX3 | 2021+ | Type 2 (IEC 62196-2) |
| Audi | e-tron / e-tron GT / Q4 e-tron / Q8 e-tron | 2019+ | Type 2 (IEC 62196-2) |
| Volkswagen | ID.4 / ID.3 / ID.Buzz | 2020+ | Type 2 (IEC 62196-2) |
| Mercedes-Benz | EQC / EQS / EQE / EQA / EQB | 2019+ | Type 2 (IEC 62196-2) |
| Porsche | Taycan / Macan EV | 2019+ | Type 2 (IEC 62196-2) |
| Polestar | 2 / 3 / 4 | 2021+ | Type 2 (IEC 62196-2) |
| Volvo | EX30 / EX40 / EC40 / EX90 | 2022+ | Type 2 (IEC 62196-2) |
| Hyundai | IONIQ 5 / IONIQ 6 (EU spec) | 2022+ | Type 2 (IEC 62196-2) |
| Kia | EV6 / EV9 (EU spec) | 2022+ | Type 2 (IEC 62196-2) |
| Renault | Mégane E-Tech / Scénic E-Tech / Zoe | 2020+ | Type 2 (IEC 62196-2) |
| Tesla | Model 3 / Y / S / X (EU spec) | 2019+ | Type 2 (IEC 62196-2) — EU spec only |
⚠️ The MRS-EU is for IEC 62196-2 Type 2 port vehicles only. Not compatible with US-spec CCS1, CHAdeMO, or GB/T port vehicles.
🏠 Who Is the MRS-EU Built For?
The UK homeowner in London, Manchester, or Edinburgh on a TN-C-S (PME) supply — which is most UK homes — who needs a wallbox that meets BS 7671 Amendment 2 without sourcing a separate PEN fault protection device. The MRS-EU-07032 (7kW, single-phase) installs on a standard UK single-phase supply and fully charges a Volkswagen ID.3 or Hyundai IONIQ 5 overnight.
The property manager in Amsterdam, Berlin, or Paris installing EV charging in a shared outdoor parking area. IK10 impact resistance means the unit survives accidental vehicle contact. RFID card access gives each resident their own credential without needing an app.
The solar homeowner in Sydney, Melbourne, or Brisbane who wants to charge from surplus solar during the day and switch to off-peak grid power at night. App-based scheduling via WiFi + Bluetooth makes both workflows possible from a single unit.
✅ Standards & Certifications
Frequently Asked Questions
Q: Does the MRS-EU meet UK PEN fault protection requirements?
A: Yes. The ChargePapa MRS-EU includes built-in PEN fault protection, meeting the requirements of BS 7671 Amendment 2 for EV charging installations on TN-C-S (PME) supplies — the most common residential supply type in the UK. This eliminates the need for a separate external PEN fault protection device. Your electrician should confirm your specific supply type before installation.
Q: What is the difference between the MRS-EU and the MRS-ED?
A: Both are Type 2 (IEC 62196-2) tethered wallboxes with 3.5" LCD, RFID, WiFi, Bluetooth, and TÜV + CB certification. The MRS-EU adds IK10 impact resistance, PEN fault protection for UK PME supplies, and PCB temperature auto-throttle — making it the higher-specification option for UK installations, exposed outdoor environments, and shared parking. The MRS-ED has IP65 (vs IP54 on the MRS-EU) for fully weatherproof outdoor installations.
Q: Which configuration should I choose — 7kW, 11kW, or 22kW?
A: If you have single-phase power (most UK homes and some EU homes), choose the MRS-EU-07032 (7kW / 32A). If you have three-phase power, the MRS-EU-11016 (11kW) or MRS-EU-22032 (22kW) are available. Confirm your supply type with your electrician before ordering — connecting a three-phase unit to a single-phase supply will not work.
Q: Do I need an external RCD with the MRS-EU?
A: No. The MRS-EU has built-in leakage protection rated at AC 30mA + DC 6mA, which detects both AC and DC fault currents. This meets EU and UK EV charging safety requirements without an additional external RCD device, simplifying installation and reducing cost.
Q: Is the MRS-EU compatible with Tesla vehicles?
A: Yes — for EU-spec Tesla vehicles. EU-market Tesla Model 3, Model Y, Model S, and Model X use the IEC 62196-2 Type 2 port and plug directly into the MRS-EU without an adapter. US-spec Tesla vehicles with NACS (SAE J3400) ports are not compatible with this unit.
Q: Is the MRS-EU TÜV and CB certified?
A: Yes. The ChargePapa MRS-EU carries TÜV Rheinland certification for European product safety and CB Scheme (IEC System) certification, which is accepted in over 50 countries worldwide.
Q: Can the MRS-EU be used in Australia?
A: Yes. The MRS-EU-07032 (7kW, single-phase) is compatible with Australian single-phase residential supplies. Australian EVs with IEC 62196-2 Type 2 ports — including EU-spec imports and locally sold models from BMW, Hyundai, Kia, Volvo, and others — are compatible. Confirm local electrical installation requirements with a licensed Australian electrician before purchasing.
⚠️ Critical Usage Note
- Professional electrical installation by a qualified electrician is mandatory. Do not self-install.
- Confirm your electrical supply type (single-phase or three-phase) before ordering. Three-phase models require a three-phase supply.
- UK installations: confirm your supply is TN-C-S (PME) with your electrician. PEN fault protection is built in — no separate device required.
- This unit is designed for AC Level 2 charging only. It does not support DC fast charging.
- Inspect cable and connector regularly. Discontinue use if damage or overheating is detected.
Warranty & Assurance
Warranty & Assurance
2-Year Comprehensive Warranty.
We cover all internal component failures. If a fault occurs, we provide remote diagnosis and free replacement units or parts. No return shipping required for confirmed defects.
Shipping & Lead Time
Shipping & Lead Time
Factory Direct Shipping.
• Processing (QC): 3-5 Business Days
• Global Transit: 8-20 Business Days
• Tracking provided via email upon dispatch.
Global Shipping & Fulfillment
Shipped Direct: Estimated timelines vary by product type.
Total turnaround may vary because product categories have different warehouse stock levels, quality-control procedures, and dispatch preparation cycles before shipment.
Adapters & Accessories
12-22 Business Days
Handling 4-7 business days + transit 8-15 business days.
Portable, Home & DC Chargers
15-29 Business Days
Handling 7-14 business days + transit 8-15 business days.
🏭 The Direct Process
To ensure safety and performance, ChargePapa products go through inspection, preparation, and dispatch coordination before shipment. Different product types may require different warehouse allocation and quality-control turnaround before release.
PART 1 Estimated Handling Time Before Dispatch
Tier 1
Adapters & Accessories
4-7 Business Days
For charging adapters, connector accessories, and related small parts. This handling window remains unchanged.
Tier 2
Portable Chargers, Home Chargers & DC Chargers
7-14 Business Days
For portable EV chargers, home charging stations, and DC charger models including DC SVC-TG and DC EVC-ZG. Additional preparation time is required before dispatch.
PART 2 Transit Time (8-15 Days)
Global Transport
8-15 Days
International transport via Air Freight, Sea Freight, or Land depending on destination and local delivery conditions.
Estimated Timeline by Product Type
Longer total timelines do not mean inactive processing. They reflect differences in stock allocation, warehouse readiness, product inspection workload, and dispatch turnover by category.
| Product Type | Handling Time | Transit Time | Estimated Total |
|---|---|---|---|
| Adapters & Accessories | 4-7 business days | 8-15 business days | 12-22 business days |
| Portable EV Chargers | 7-14 business days | 8-15 business days | 15-29 business days |
| Home Charging Stations | 7-14 business days | 8-15 business days | 15-29 business days |
| DC Chargers / DC SVC-TG / DC EVC-ZG | 7-14 business days | 8-15 business days | 15-29 business days |
Remote Areas & Extended Delivery
Deliveries to remote regions, island destinations, low-frequency carrier zones, or special-route areas may require additional transit time beyond the standard estimate.
Depending on destination access and local logistics availability, shipments may be routed through a combination of air freight, sea freight, and land transport to complete final delivery safely and efficiently.
Logistics & Protection
All international orders are automatically insured against loss or damage. We handle claims with transport partners at no extra cost to you.
We utilize a combination of Air, Sea, and Land transport networks to ensure secure delivery to your specific address.
Tracking numbers are generated after handling is complete. Adapters and accessories usually receive tracking within 4-7 business days, while portable chargers, home charging stations, and DC charger orders may require 7-14 business days before tracking becomes active.
We handle export paperwork. However, specific local import duties or taxes are the recipient's responsibility.
* Product-specific handling times apply before transit begins.
* Orders placed on weekends or holidays will be processed on the next business day.
* Remote regions, islands, and special-route destinations may require additional transit time.
* During high-volume periods such as Black Friday or New Year, handling and transit may require additional time.
* Neither party shall be liable for delays resulting from force majeure events, including natural disasters, strikes, customs holds, or transport disruption.
Need a status check on your order timeline?
Contact our logistics team if your tracking update is taking longer than the estimated handling window for your product type.
✉ info@chargepapa.com
Installation Guide
Installation Guide
