ChargePapa Flex-Master | 11kW Modular Portable Charger (5-Adapter Kit)
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The Swiss Army Knife of
EV Charging.
Designed for the trans-European traveler. The ChargePapa Flex-Master is an 11kW modular system with an intelligent chipset. It automatically detects which adapter is attached—from domestic Schuko sockets to industrial CEE 3-phase power—and adjusts the current limit instantly to ensure safety. One kit, five charging solutions.
📦 Included Adapters & Max Power
The Control Box automatically limits output based on the connected plug:
⚙️ Intelligent Features & OLED Screen
- Real-Time Display: Monitor Voltage, Amperage, kW output, and total kWh delivered.
- Smart Recognition: The device knows which adapter is plugged in and sets the safe maximum current automatically.
- Scheduled Charging: Delay start time (1-10 hours) to charge during off-peak tariff hours.
- Adjustable Current: Manually lower the amperage via button press if sharing a circuit.
🛡️ Safety & Protection Specs
Engineered for harsh outdoor environments:
- Weatherproof: IP65 Control Box / IP54 Connectors (Rain/Snow safe).
- RCD Protection: Integrated Type A + 6mA DC leakage protection (Highest Standard).
- Thermal Monitor: Sensors in the plug head detect overheating and auto-cutoff >80°C.
- Impact: IK10 rated rugged housing (Crush resistant).
🔌 Installation Brief
Plug & Play System. No electrician required for usage if you have an existing CEE or Schuko outlet.
However, if you need to install a new CEE Industrial Socket at home, please refer to our wiring protocol for safety.
Warranty & Assurance
Warranty & Assurance
2-Year Comprehensive Warranty.
We cover all internal component failures. If a fault occurs, we provide remote diagnosis and free replacement units or parts. No return shipping required for confirmed defects.
Shipping & Lead Time
Shipping & Lead Time
Factory Direct Shipping.
• Processing (QC): 3-5 Business Days
• Global Transit: 8-20 Business Days
• Tracking provided via email upon dispatch.
Global Shipping & Fulfillment
Shipped Direct: Estimated timelines vary by product type.
Total turnaround may vary because product categories have different warehouse stock levels, quality-control procedures, and dispatch preparation cycles before shipment.
Adapters & Accessories
12-22 Business Days
Handling 4-7 business days + transit 8-15 business days.
Portable, Home & DC Chargers
15-29 Business Days
Handling 7-14 business days + transit 8-15 business days.
🏭 The Direct Process
To ensure safety and performance, ChargePapa products go through inspection, preparation, and dispatch coordination before shipment. Different product types may require different warehouse allocation and quality-control turnaround before release.
PART 1 Estimated Handling Time Before Dispatch
Tier 1
Adapters & Accessories
4-7 Business Days
For charging adapters, connector accessories, and related small parts. This handling window remains unchanged.
Tier 2
Portable Chargers, Home Chargers & DC Chargers
7-14 Business Days
For portable EV chargers, home charging stations, and DC charger models including DC SVC-TG and DC EVC-ZG. Additional preparation time is required before dispatch.
PART 2 Transit Time (8-15 Days)
Global Transport
8-15 Days
International transport via Air Freight, Sea Freight, or Land depending on destination and local delivery conditions.
Estimated Timeline by Product Type
Longer total timelines do not mean inactive processing. They reflect differences in stock allocation, warehouse readiness, product inspection workload, and dispatch turnover by category.
| Product Type | Handling Time | Transit Time | Estimated Total |
|---|---|---|---|
| Adapters & Accessories | 4-7 business days | 8-15 business days | 12-22 business days |
| Portable EV Chargers | 7-14 business days | 8-15 business days | 15-29 business days |
| Home Charging Stations | 7-14 business days | 8-15 business days | 15-29 business days |
| DC Chargers / DC SVC-TG / DC EVC-ZG | 7-14 business days | 8-15 business days | 15-29 business days |
Remote Areas & Extended Delivery
Deliveries to remote regions, island destinations, low-frequency carrier zones, or special-route areas may require additional transit time beyond the standard estimate.
Depending on destination access and local logistics availability, shipments may be routed through a combination of air freight, sea freight, and land transport to complete final delivery safely and efficiently.
Logistics & Protection
All international orders are automatically insured against loss or damage. We handle claims with transport partners at no extra cost to you.
We utilize a combination of Air, Sea, and Land transport networks to ensure secure delivery to your specific address.
Tracking numbers are generated after handling is complete. Adapters and accessories usually receive tracking within 4-7 business days, while portable chargers, home charging stations, and DC charger orders may require 7-14 business days before tracking becomes active.
We handle export paperwork. However, specific local import duties or taxes are the recipient's responsibility.
* Product-specific handling times apply before transit begins.
* Orders placed on weekends or holidays will be processed on the next business day.
* Remote regions, islands, and special-route destinations may require additional transit time.
* During high-volume periods such as Black Friday or New Year, handling and transit may require additional time.
* Neither party shall be liable for delays resulting from force majeure events, including natural disasters, strikes, customs holds, or transport disruption.
Need a status check on your order timeline?
Contact our logistics team if your tracking update is taking longer than the estimated handling window for your product type.
✉ info@chargepapa.com
Installation Guide
Installation Guide
